Information
on the
booking

Are you ready looking forward to your holiday with us in the Gerlos?
Here you will find the most important information about your stay.

Booking informations

Room price
All prices are in EURO, per person and night, including all taxes and fees, excluding €1,80 local tax per person (from 15 years) per day! In the main house the room price includes half board, in the next house the prices refer only to the overnight stay! Breakfast or half board can be booked in the main building.


Apartment prices 
All prices are quoted in EURO per night (occupancy 4 persons), excl. board, final cleaning & local tax (€ 1.80 per person and day from 15 years). Price for the 5th person per day.


Surcharge for single occupancy
€ 25,- per person and night


Discount for kids in parents´room in summer
Up to and including 12 years including children's menu with half board
Kids 0 - 3 years for free
Kids 4 - 7 years 80 % discount
Kids 8 - 12 years 50 % discount
Teens 13 - 17 years 20 % discount


Discount for kids in parents´room in winter
Kids 0 - 3 € 15,- per day
Kids 4  years 80 % discount
Kids 5 - 12 years 50 % discount
Teens 13 - 17 years 80 % discount


Breakfast bookable in the Tirolerhof
Adults: € 15,-
Teenagers: € 11,-
Children: € 8,-



Cleaning
€ 50,- in the Apartment Lodge in Summer
€ 65,- in the Apartment Lodge in Winter


Dogs
Allowed on request!


Arrival and departure summer
In the summer season possible daily.


Short stay 
We charge not a short stay surcharge during the summer season.

Cancellation terms

Our cancellation conditions for your winter vacation 2020/2021
Due to the special situation, we have adjusted our cancellation policy. In these uncertain times, we would like to offer you maximum flexibility in planning your vacation, which is why it is possible to cancel free of charge up to 7 days before arrival and no deposit needed.

We also guarantee you a free cancellation if one of the following reasons applies:

  • Border closure
  • if our region is classified as a risk area with the highest category


Otherwise, a cancellation is only possible with payment of the following cancellation fees:.

  • In case of cancellation 6 days prior to arrival, we charge 50%.
  • In case of a no-show, we charge 100% oft he total booking fee.


An early departure or late arrival will be charged in full.  In case of a cancellation. Cancellations will only be accepted in writing. Austrian hotel regulations apply.

Our request to you: please rebook instead of cancel - stay loyal to us!

Travel insurance

More than just a cancellation insurance (without deductible) for your holiday. Hotelstorno Plus also includes travel interruption, additional costs for late arrival or an involuntary holiday extension and search and rescue costs. Entrust the "European" with your holiday. Simply calculate premium under: European travel insurance.