We assure you that the protection and well-being of our guests has the highest priority and that we will do everything to enable you to enjoy the inclusive services as usual.
With all the anticipation, we always keep an eye on the safety, protection and well-being of our guests and employees. We would like to keep you up to date with the latest information and measures. So that you can plan your well-deserved vacation, we have taken comprehensive precautions for you and your protection.
Measures and recommendations for our common health and safety.
Austria's borders are open, and tourist travel has been possible again since May 19. From now on, new access rules are also in effect. Here you will always find an up-to-date overview of current regulations.
Regular disinfection and cleaning of surfaces and points of contact in all areas. The possibility of hand disinfection is guaranteed in the entire hotel, we have disinfection columns & dispensers in all public areas. Daily room cleaning with virucidal products and regular ventilation of all rooms with fresh mountain air.
All of our employees are well trained; regular disinfection and cleaning of the hands is a matter of course. Our employees are vaccinated or undergo regular corona PCR tests.
Wellness, Spa & Fitness
The wellness and fitness facilities will be open for you. In the entire spa area, we ask to ensure a minimum distance, here we also appeal to personal responsibility.
Our cancellation conditions for your sommer vacation 2021
Due to the special situation, we have adjusted our cancellation policy. In these uncertain times, we would like to offer you maximum flexibility in planning your vacation, which is why it is possible to cancel free of charge up to 2 days before arrival and no deposit needed.
Our request to you: please rebook instead of cancel - stay loyal to us!
Do you have anymore questions?
If you have any questions, please do not hesitate to contact us by phone at +43 5284 5314 or by email at firstname.lastname@example.org. With a masked smile and a little more distance, we are all highly motivated to be able to give you a great holiday in the beautiful nature in the middle of the Zillertaler Alps. We say thank you for this unique team spirit, which once again encourages us to look to the future full of hope.
Your Dekker family and team